1. Site Preparation and Access

1.1. The Client shall ensure that the site is fully prepared, free from obstacles, and suitable for the commencement of the Services on the agreed date.
1.2. In the event that the Contractor attends the site and the ground is not prepared, or obstacles are present which have not been disclosed in advance, the Contractor shall be entitled to deem the Services as completed and to charge the Client the full contract price.

2. Cleaning of Surfaces

2.1. Where surface cleaning is reasonably required prior to the commencement of the Services, the Contractor may offer such cleaning services at its prevailing rates.
2.2. If the Client declines the Contractor’s cleaning services but the Contractor, upon arrival, determines that cleaning is in fact required, the Contractor may, subject to the Contractor’s agreement, perform such cleaning at the stated rates. The Client shall be liable to pay such charges in addition to the contract price.

3. Additional Works

3.1. Should the Client request works beyond the original scope of Services agreed, the Contractor shall provide a quotation for such additional works.
3.2. No additional works shall be carried out unless the Client provides written agreement to the revised fee.
3.3. The Client acknowledges and agrees that additional works may cause delays to the completion of the Services.

4. Warranty and Guarantee

4.1. The Contractor provides a warranty/guarantee for its Services only where the ground and site conditions are suitable and have been prepared in accordance with the Contractor’s requirements.
4.2. In the event that the Contractor proceeds with Services on a surface which, in the Contractor’s professional judgment, is inadequately prepared or unsuitable, the Client acknowledges and agrees that any warranty or guarantee provided by the Contractor shall be null and void.

5. Fees and Payment

5.1. The Client shall pay the Contractor the agreed contract price and any additional charges arising under this Agreement in full and without set-off, deduction, or counterclaim.
5.2. Payment shall be made in accordance with the invoice terms specified by the Contractor.
5.3. In the event of late payment, the Contractor reserves the right to charge interest and/or recovery costs in accordance with applicable law.

6. Limitation of Liability

6.1. The Contractor shall not be liable for any loss, damage, or delay arising from the Client’s failure to comply with its obligations under this Agreement.
6.2. Nothing in this Agreement shall limit or exclude liability which cannot be limited or excluded under applicable law.

7. Governing Law and Jurisdiction

This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions, representations, or agreements, whether written or oral, relating to its subject matter.

8. Cancellation Policy

8.1. The Client may cancel the Services without charge provided that written notice of cancellation is received by the Contractor not less than forty-eight (48) hours prior to the scheduled commencement of the Services.
8.2. Where cancellation is made within forty-eight (48) hours of the scheduled commencement date, the Contractor reserves the right to levy a cancellation charge. The amount of such charge shall be reasonably determined by the Contractor.